MANAGED IT INFRASTRUCTURE
Active Monitoring Centre
Our Active Monitoring Center (AMC) is a warning system for your IT networks. Our technicians supervise clients' remote monitoring system for alerts that indicate any trouble. If a problem is detected, technicians will assess the problem and if necessary perform basic troubleshooting.
Alert Response Team
Our technicians supervise your infrastructure using our monitoring systems as well as third party tools. If a critical error is detected, we will proceed with basic troubleshooting. NMORE GROUP ensures its clients and partners that any IT issue, big or small is manageable.
On-Site Emergency Response
In the event that support technicians cannot take care of a problem remotely, our advanced team of engineers will visit your organization to assess the problems and make system repairs. This services are available at no additional cost, exclusively to our support clients.
We understand, that for any type of business, availability and up time are critical for efficiency and success. Thus, in order not to be caught in embarrassing situations in front of your clients, we recommend getting our managed IT support packages; these include monthly infrastructure check-ups with reports, which if followed correctly will ensure your business is always online online with as less downtime as possible - this will save you numerous working hours if you combine all of the staff being idle for even 30 minutes.
Your employees are potentially wasting up to 30 working days per calendar year. This is caused by computer delays, such as waiting for excel to respond, or a website to open. This can be fixed with some minor investment in existing infrastructure upgrades. Our managed IT support will provide your company with regular maintenance checks and full management of systems and networks that keep your PCs, networks, servers and cloud services up and running, reducing potential downtime and improving your operating efficiency.